Notices
Is the Embassy Open?
Effective March 31, 2020, due to Stay-at-Home Orders related to COVID-19, our office is closed to the public, and all staff are teleworking where possible.
As of Monday, May 18, 2020 consular services have resumed (by mail only) for nationals needing to renew or replace a passport. Processing time is currently 2-3 weeks and expedited processing is not being offered. Visa services and first-time passport application services are still suspended until further notice.
During this time, staff will still be able to receive and respond to email. There may be a delay in responses as all personnel are on irregular, restricted schedules. There will be no one available to answer the phones but please leave a voicemail if you do not have access to email.
Embassy Closed Effective March 31, 2020
Effective March 31, 2020, due to Stay-at-Home Orders related to COVID-19, our office is closed, and all staff are teleworking where possible.
During this time, staff will still be able to receive and respond to email. There may be a delay in responses as all personnel are working from home, on irregular schedules. There will be no one available to answer the phones.
All pending consular applications are being processed but may be delayed by 5-7 business days. Until further notice, no new consular applications will be processed.
COVID-19 UPDATE – Consulate General in New York Closed Until Further Notice
Effective Friday, March 13, 2020, the office of the Consulate General in New York will be closed until further notice.
Should you have any questions, please call (212) 599-0301.
Consular Section Closed to the Public Until Further Notice
URGENT NOTICE:
Due to the growing health concerns surrounding the coronavirus (COVID-19) and the declaration of a state of emergency in the District of Colombia, our office is currently closed to the public. Appointment requests will only be honored for First-Time Applicants with urgent, confirmed travel. All other applications must be submitted via certified mail until further notice. The Consular Section will not be open to the public.
As a result, please note that current processing times for consular services is delayed by an additional 5-7 business days.
2020 Holiday Closures
Please find the schedule of closures for the 2020 calendar year attached below for your reference.
Passport Services Cut-Off 2019 – Thursday, December 5
Dear Nationals,
In an effort to ensure that all applications are processed and returned before the office closes for the holiday season, we will not be processing passport applications received after Thursday, December 5, 2019 until we return to office on Thursday, January 2, 2020.
If you need to renew your passport before the end of 2019, you must submit your application by Thursday, December 5, 2019. Any passports received after this date will not be returned until January 2020.
If you have questions, please contact our office and someone would be happy to help you!
The office will be closed for the holiday season from Wednesday, December 25, 2019 to Thursdays, January 2, 2020.